Order & Shipping Policies
Thank you so much for supporting my small business! Every order is made to order and carefully handmade with love and attention to detail. Because of the handmade nature of my products, please read the following policies before placing your order.
Processing Time
All items are made to order.
Please allow 7-10 business days for processing before your order ships. Processing time does not include shipping/transit time.
Because each item is handmade specifically for you, please allow the full processing window before reaching out regarding the status of your order.
Handmade Items
Each item is individually handmade, so no two pieces will be exactly alike. Minor variations in color, texture, shape, size, pattern, or placement may occur.
These natural variations are part of what makes handmade products unique and are not considered defects. Product photos may also appear slightly different depending on lighting, screen settings, and photography.
By placing an order, you acknowledge and accept that your handmade item may have small variations from the product photos or previous pieces.
Shipping & Address
Please carefully review your shipping information before completing your order.
I am not responsible for orders shipped to an incorrect or incomplete address provided by the customer. This includes missing apartment/unit numbers, incorrect street addresses, incorrect ZIP codes, or any other address information entered incorrectly at checkout.
If you notice an error in your shipping address, please contact me as soon as possible. While I will do my best to help, I cannot guarantee that an address can be changed once an order has been processed or shipped.
Once an order has been shipped and accepted by the carrier, I am not responsible for carrier delays, delivery delays, weather-related delays, or other circumstances outside of my control.
No Cancellations, Returns, or Exchanges
Because all items are made to order specifically for each customer, I do not accept cancellations, returns, or exchanges.
Please carefully review product details, measurements, colors, and your shipping information before placing your order.
By completing your purchase, you acknowledge and agree to this policy.
Customer Satisfaction & Handmade Disclaimer
As a small, handmade business, each order requires time, materials, and individual labor. I truly appreciate your understanding that handmade products may have slight imperfections or variations that would not be present in mass produced items.
I carefully inspect orders before they are shipped. However, minor variations inherent to the handmade process are not grounds for a return, refund, exchange, or replacement.
If there is an issue with your order that falls within the guidelines above, please reach out and I will do my best to work with you to find an appropriate solution.
Questions & Customer Support
Have a question about your order or a product? Please send me a message via email or Instagram DM, and I will get back to you within 24–48 hours.
Thank you for choosing to support my small business and for understanding the time, care, and craftsmanship that goes into every handmade order. Your support truly means so much!
Email: kndlove96@yahoo.com
IG: @kndlove96